Contact us

Sales Contact hours:

Monday to Friday - 8am to 8pm AEST

Saturday - 10am to 7pm AEST

If you are a new customer and have a sales enquiry, please call us on 1300 665 076.

Alternatively please use our;

• Online Sales Enquiry Form

• New Customer FAQ

If you are an existing customer and have an enquiry relating to a change to your service, such as Relocation (moving to a different address), Speed and Plan changes and Cancellations, please call us on 1300 665 076.

Alternatively please use our;

• Online Enquiry Form 

• Existing Customer Change in Service FAQ


If you have a technical query relating to your aaNet service, please call us on 1300 665 076

Support Contact hours:

Monday to Friday - 8am to 11pm AEST

Saturday to Sunday - 9am to 9pm AEST

Alternatively please use our;

• Online Support Enquiry Form

• Technical Enquiry FAQ


If you have an accounts or billing enquiry please call us on 1300 665 076.

Billing and Accounts enquiries include updating payment details and enquiries relating to the invoicing of your account.

Alternatively please use our; 

• Online Billing Enquiry Form

• Billing FAQ